Frequently Asked Questions

Everything you need to know about the world of LOVERBOY

Where does Charles Jeffrey LOVERBOY ship?

We offer worldwide shipping. Delivery times and costs vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.

What is your return policy?

We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all LOVERBOY tags still attached. Sale items are eligible for exchange or store credit only.

How do I know which size to order?

Detailed size guides are available on each product page. Our collections often feature gender-neutral silhouettes and avant-garde tailoring; if you are between sizes, we recommend sizing up for a true runway fit.

Are your products sustainable?

We are committed to ethical production. Many of our knits and accessories are crafted using recycled yarns and organic cotton, and we work closely with small-scale manufacturers to minimize our environmental footprint.

How should I care for my LOVERBOY knitwear?

To preserve the unique texture and shape of our signature knits, we recommend hand-washing in cold water with a mild detergent or professional dry cleaning. Always dry flat and never hang your knitwear.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible installment options in select regions.